Terms and Conditions

Effective Date: 13 May 2026

Welcome to k3las. These Terms and Conditions (“Terms”) govern your access to and use of the k3las platform, including our web application, mobile application, backend services, and related tools (the “Service”).

The Service is provided by K3LAS SDN BHD (“k3las”, “we”, “us”, or “our”). By accessing or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Description of Service

k3las provides software tools for organizations to manage students, guardians, instructors, staff, schedules, attendance, assessments, pricing, credits, orders, invoices, student fund records, file uploads, and related operations.

We may update, improve, add, remove, or change parts of the Service from time to time.

2. Accounts and Organization Responsibility

You must provide accurate and complete information when using the Service. You are responsible for keeping your account, device, and sign-in methods secure, and for all activity under your account.

If you use the Service on behalf of an organization, you confirm that you are authorized to do so. The organization is responsible for its workspace, users, roles, permissions, records, and data entered into the Service.

Organizations are responsible for obtaining any notices, consents, approvals, or authorizations required for student, guardian, instructor, staff, employee, contractor, or other third-party data entered into the Service.

3. Acceptable Use

You agree not to use the Service to:

• violate any applicable law or regulation;
• infringe another person’s rights;
• upload unlawful, misleading, harmful, infringing, or inappropriate content;
• upload malware, harmful code, or content intended to disrupt the Service;
• access accounts, files, systems, or data without authorization;
• bypass authentication, authorization, security, or usage controls;
• interfere with the Service or another user’s use of the Service; or
• copy, scrape, reverse engineer, or extract the Service except as permitted by law or with our written permission.

4. Customer Data and Uploads

You retain ownership of records, files, information, and other content submitted to the Service (“Customer Data”).

You allow us to host, store, process, transmit, display, and use Customer Data as reasonably necessary to provide, maintain, secure, support, and improve the Service, including to operate scheduling, attendance, assessment, pricing, credit, order, invoice, student-fund, file-upload, and communication workflows.

You are responsible for the accuracy, quality, legality, and permissions associated with Customer Data. We may remove or restrict access to content that violates these Terms, applicable law, or the security and integrity of the Service.

5. Pricing, Orders, Invoices, and Student Funds

The Service includes tools for organizations to manage pricing rules, credits, orders, invoices, student fund balances, deposits, refunds, adjustments, and allocations of available balances to orders.

Unless we separately agree otherwise in writing, these features are administrative and ledger tools only. They do not make k3las a bank, payment processor, escrow provider, stored-value provider, money transmitter, lender, financial adviser, or custodian of funds.

Your organization remains responsible for the underlying commercial, payment, accounting, tax, refund, and customer obligations connected to records managed in the Service.

Fees payable to k3las, if any, are governed by the applicable quotation, invoice, subscription, order form, or written agreement. Refunds are provided only where required by law or expressly agreed by us in writing.

6. Demo, Trial, or Review Access

We may provide demo, trial, sample, app-review, or other non-production access to the Service.

You should not upload real confidential, financial, student, guardian, employee, or other sensitive production data into such access unless we expressly state that the environment is intended for that purpose. We may modify, reset, suspend, or remove demo or review access at any time.

7. Intellectual Property

We and our licensors own the Service, including the software, design, interfaces, workflows, documentation, and related intellectual property.

Subject to these Terms and any applicable commercial agreement, we grant you a limited, non-exclusive, non-transferable right to use the Service for your internal business or organizational purposes.

You may not copy, modify, distribute, sell, resell, or reverse engineer any part of the Service except as permitted by law or with our written permission.

8. Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, disclose, store, and process personal data.

9. Service Availability and Third-Party Services

We aim to provide a reliable Service, but we do not guarantee that the Service will always be available, uninterrupted, error-free, or fully secure.

The Service may rely on third-party infrastructure and tools, such as hosting, database, email, storage, diagnostics, mapping, mobile platform, and notification providers. We are not responsible for third-party services except to the extent required by law.

10. Termination

Either you or we may stop your use of the Service. We may suspend or terminate access if you breach these Terms, if required fees remain unpaid, if we reasonably believe suspension is needed to protect the Service or others, or if required by law.

After termination, your right to access the Service will cease. We may delete, retain, or anonymize Customer Data in accordance with our retention practices, legal obligations, and any applicable written agreement.

11. Disclaimers and Limitation of Liability

To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis. We do not warrant that the Service will meet every business, legal, regulatory, accounting, tax, educational, or operational requirement you may have.

You are responsible for reviewing outputs from the Service and deciding whether they are suitable for your use.

To the maximum extent permitted by law, k3las will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunities.

To the maximum extent permitted by law, our total liability arising out of or relating to the Service or these Terms will not exceed the amounts paid by you to k3las for the Service during the twelve (12) months before the event giving rise to the claim, or, if no fees were paid, RM100.

12. Changes to These Terms

We may update these Terms from time to time. Any updates will be posted through the Service or on our website, and the updated version will take effect from the stated effective date.

Your continued use of the Service after the effective date of updated Terms means you accept the updated Terms.

13. Governing Law and Contact

These Terms are governed by the laws of Malaysia. The courts of Malaysia will have jurisdiction over disputes relating to these Terms or the Service, unless applicable law requires otherwise.

For questions about these Terms, please contact us at hello@k3las.com.